- Safaricom PLC is a listed Kenyan mobile network operator that has its headquarters at Safaricom house in Nairobi.it is the largest telecommunications provider in Kenya.
- Airtel is also a telecommunications provider though its not the leading as its not used by many people.
On Tuesday October 22,2019,Lawyer Adrian Kamotho sued Safaricom and Airtel providers over the expiry of bundles. He says it has been a way of depriving and discriminating the majority poor citizens who struggle to earn.
He went ahead to file a complaint demanding telecommunication firms to send consumer’s reasonable data depletion notifications to enable them to track their usage.
He adds that the firms discriminate against consumers by charging “out of bundle” rates that are different from normal bundle rates.
He presented the case before the communication and multimedia appeal tribunal saying that, given the phenomenal dificiency in the coverage of the network in different parts of the country, consumers requires to use the bundles for longer time.
He declared he wanted the tribunal to order Safaricom,airtel and telecom Kenya to display their data to their websites.
